More Guests,
Better Reviews

Popocatepetl is a Mexican restaurant with 8 locations in most major cities of the Netherlands. SO Connect helps them to get in contact with their restaurant visitors.

Popocatepetl is part of Debuut B.V., a hospitality concept company known for their unique dining experiences. In order for the management to oversee all locations, they sought a solution that will help improve both the in-store experience at individual locations, as well as the overall consistency of the experience across different locations of the same concept.

As of 2017, Popocatepetl and Debuut B.V. started working with SO Connect and use both the Guest Engagement and Review Management products. This helps them with collecting guest information to send special offers to, ask guests for reviews and maintain a solid concept across many locations.

Burger King is a world-famous fast food restaurant chain with locations and franchises worldwide. One franchisee, Megafood S.A., has over 50 Burger King locations in Spain alone.

One of their main strategies is to provide a pleasant experience in store and increase their return rate. They found a partner in SO Connect to enhance customer relationships by offering free Wifi and being able to contact restaurant visitors after their visit with special offers and updates. During the login process, Branded Splash pages offer a unique and engaging platform to inform clients of promotions as they are present at the location. They manage to keep the client informed at the consumption moment or to simply greet them.

Furthermore, Burger King works to foster the importance of Proximity Marketing and together we work toward a better service and consistent communication with customers of all 55 Burger King Locations by Megafood S.A.

The Seafood Bar is a seafood restaurant based in Amsterdam that has multiple locations with varying concepts.
Since partering up with SO connect, over 15.000 Facebook likes and 3000 check-ins took place. The Seafood Bar is one of the most popular restaurants on Social Media in Amsterdam.

As their needs evolved and their audience grew and new locations were added, they noticed that the influence of online reviews increased. Using the customer information collected by SO WIFI, they could send review requests to their satisfied customers.

This year, we work for all their 5 locations, and continue our successful collaboration. Both locals who return to the location and tourist who find The Seafood Bar on TripAdvisor prove a continued source for growth and expansion.

This gourmet market in Madrid is one of the most emblematic places in the city. They work with SO Connect since December 2016 gathering a large amount of data that helps them identify their customers. With SO Connect, Mercado San Ildefonso promotes weekly the different events they do.
Using the tool of Messaging they are able to reach all new users and invite them to return to have great evenings again.

With our dashboard they are able also to know what type of customer visit the market, and with this information they create the category of their events.
They have weekly happenings around beer, food and special dates that they communicate via mail through our dashboard.