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15K

plus customers

1M

revenue per year

71

customer NPS score

Web Listings has been received by our customers as an exceptional value-added product that adds tangible benefits and clearly this had made a huge difference to our bottom line so all in all, this has been real “win/win”.

Malcolm Holland, Operational Director at Southern Communication

 

About Southern Communications

Established in 1965, Southern Communications is one of the largest independent communication companies with a product range spanning traditional telecoms, data and network services.

Recently, Southern Communications expanded their portfolio with the SO Connect Web Listing solution to help their clients, medium to large scale enterprises, rank higher on search engines and local directories.
So far, 15000 Southern Communications customers have been onboarded with Web Listing, and the benefits have been almost immediate on the clients’ accounts.

Partnership with SO Connect

Malcolm Holland, Operational Director at Southern Communication, say: “Since the very 1st engagement, itʼs been seamless and professional throughout. The initial project plan put together by Pragma and the weekly catch up calls meant that everyone was working to the same goals and that everything was transparent from the outset. Iʼve found that nothing was too much trouble and although we were working to some fairly tight timescales, the team at Pragma and So Connect were there to guide us through the process from data import, sales & marketing, operations and billing. Each training session delivered by SO Connect was concise, created a real sense of product awareness and built excitement around the business from sales, retention/ objection handling right the way through to provisioning and support.

Thank you so much to you and the team for working with us and we look forward to the continued relationship moving forward.”

Malcolm Holland, Operational Director at Southern Communication