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Popocatepetl is a Mexican restaurant with 8 locations in most major cities of the Netherlands. SO Connect helps them to get in contact with their guests, improving loyalty and return rates.
Popocatepetl is part of Debuut B.V., a hospitality concept company known for their unique dining experiences. In order for the management to oversee all locations, they sought a solution that will help improve both the in-store experience at individual locations, as well as the overall consistency of the experience across different locations of the same concept.
As of 2017, Popocatepetl and Debuut B.V. started working with SO Connect and use both the Guest Marketing and Review Management products. This helps them with collecting guest information to send special offers to, ask guests for reviews and maintain a solid concept across many locations.
With such great achievements already reached (as much as €4500 per month is the estimated extra revenue), great perspectives are on the horizon. We keep on striving to improve our features and services, offering Popocatepetl the opportunity to deliver their guests the best possible experience.